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Subscription auto-renewal policy

Automatic Renewal

Subscriptions are for a pre-paid 3-month subscription term. Your subscription will automatically renew at the end of each subscription term for another 3-month term. You agree that we may automatically renew your subscription and charge your account on the one year anniversary of your last subscription date (the “Renewal Date”), unless you cancel your subscription before the Renewal Date. ZooBiz will automatically renew your subscription each year on the Renewal Date until you cancel your subscription or ZooBiz no longer offers the subscription service.



We will refund your initial subscription or renewal payment provided that you cancel your subscription during the 30 day period following the initial subscription date or the Renewal Date, as applicable. After the end of the applicable 30 day refund period, your 3-month subscription payment is non-refundable.


How To Cancel Automatic Renewal

You must contact ZooBiz Customer Service by email to cancel your subscription. If you cancel within 30 days after the initial subscription date or the Renewal Date, your cancellation will be effective immediately. Otherwise, your cancellation will be effective at the end of the then-current 3-month subscription term for which you have already paid.